Linux/HPC Support and Development Officer
Post Details
Job Title
Linux/HPC Support and Development Officer
Post Number
1004121
Closing Date
5 Nov 2021
Grade
SC6
Starting Salary
£32,578 - £39,938
Hours per week
37
Expected/Ideal Start Date
15 Nov 2021
Months Duration
Indefinite

Job Description

Main Purpose of the Job

The purpose of this role is to provide an engineering support service to the Norwich Bioscience Institutes (NBI). NBI comprises the John Innes Centre, Quadram Institute Bioscience, The Sainsbury Laboratory and the Earlham Institute.    

The post-holder is required to have a good technical understanding of High-Performance Computing and ideally other research/scientific computing systems. This role has a broad portfolio, which includes: high performance computing, research data management and storage, sustainable software development, research system administration, system procurement and data centre management. In order to deliver cost effective solutions, it is essential that the post-holder is capable of working closely with the appropriate business owners and technical community across NBI.

Key Relationships

Bioinformatic Groups and leads from the NBI.
The Research Computing Team where work intersects around the operation and management of the area network, storage, provision of web services and support for core NBI software.

Main Activities & Responsibilities

Percentage
Support and development of Linux based core services, HPC systems and enterprise storage.
45
Provide technical support and advice to end users of Linux/Mac and HPC systems. Analyse user requirements, identify or develop technical solutions and provide technical recommendations. Implement commercial and open source software. Work with laboratory services to enhance the acquisition, processing and storage of bench data. Provide IT technical advice and support for users running scientific applications in Linux and HPC. Experience with Slurm would be desirable.
40
Develop and define good-practice for the implementation of Linux-based services site-wide. Contribute to departmental and site-wide IT policy and decision-making.
5
Ensure that all systems are delivered to agreed quality levels, with appropriate system and user documentation and disaster recovery measures.
5
As agreed with line manager, any other duties commensurate with the nature of the role.
5

Person Profile

Education & Qualifications

Requirement
Importance
Bachelor honours degree in a relevant subject, or HND/BCS and equivalent experience
Essential

Specialist Knowledge & Skills

Requirement
Importance
Good systems engineering knowledge in one or more OS (e.g. Linux, Windows, Mac OS)
Essential
Programming ability in shell and perl or python
Essential
Knowledge of IP networking and system security
Desirable

Relevant Experience

Requirement
Importance
Experience managing Linux/UNIX servers and HPC systems (Slurm)
Essential
Experience managing networked storage systems
Essential
Experience supporting end-users in a multi-platform environment
Essential
Experience supporting applications/users in an HPC Cluster environment
Essential
Experience working in a scientific research or engineering environment such as iRods
Desirable

Interpersonal & Communication Skills

Requirement
Importance
Successful in a customer facing role, with good verbal and written communication skills
Essential
Ability to both absorb and also develop/innovate complex ideas
Essential
Ability to diagnose and solve complex technical problems
Essential
Ability to work effectively in a small team
Essential
Enthusiastic and pro-active, with ability to prioritise and work with minimal supervision
Essential

Additional Requirements

Requirement
Importance
Willingness to work outside standard working hours as required (including occasional weekend working)
Essential
Attention to detail
Essential
Promotes equality and values diversity
Essential
Willingness to embrace the values of the Partnership, ensuring it is a great place to work
Essential
Able to present a positive image of self and the Partnership
Essential

Who We Are

NBI Partnership

The NBI Partnership provides non-scientific services to the John Innes Centre (JIC), Quadram Institute Bioscience (QIB), Earlham Institute (EI) and The Sainsbury Laboratory (TSL). All of these organisations carry out scientific research funded by the UK Government, European Union, Charitable and Industrial Sponsors. The Partnership employs around 140 staff to cater for the needs of approximately 1100 Research Staff, Students and Visiting Scientists who are all located in close proximity on the Norwich Research Park.

The John Innes Centre, Quadram Institute Bioscience, the Earlham Institute and The Sainsbury Laboratory are registered charities (No’s 223852, 1058499, 1136213 and 106550) and are Equal Opportunity Employers..

For more information about working at NBI Partnership, please click here.

Department

Computing infrastructure for Science

Group Details

The Research Computing Team is responsible for the HPC, storage and application infrastructure at the Norwich Bioscience Institutes, enabling world-class research in biological science. Our engineers are skilled in a wide range of disciplines covering High Performance Computing, storage, development, system administration, system procurement and data centre management. We sit on the ‘same side of the bench‘ as our scientists, and actively contribute to research success. We are one of several professional departments within NBI Partnership Ltd, providing a variety of support services to the Institutes.

Living in Norfolk

Advertisement

Advert Text

Linux/HPC Support and Development Officer

The Norwich Bioscience Institutes Partnership (NBIP) has an exciting opportunity for a Linux/HPC Support and Development Officer to join their busy Research Computing department.

Background:

The Norwich Bioscience Institutes are a cluster of internationally renowned research organisations, working to tackle major challenges of the 21st Century – the sustainability of our environment, our food supplies and healthy ageing. 

The NBI Partnership provides high quality, non-scientific support services for the diverse community of staff, students and visiting workers at the Institutes (the Earlham Institute, John Innes Centre, Sainsbury Laboratory and Quadram Institute) and for the NBI Partnership.

Based on the Norwich Research Park amongst 230 hectares of parkland, you will be joining a committed, professional and welcoming team.  In addition, you will enjoy a competitive salary and annual leave, our defined contribution pension scheme, excellent recreational facilities and a range of other employee benefits.

The Research Computing department is responsible for the HPC, storage and application infrastructure at the Norwich Bioscience Institutes; enabling world-class research in biological science. Our engineers are skilled in a wide range of disciplines covering High Performance Computing, storage, development, system administration, system procurement and data centre management. We work closely with scientists and actively contribute to research success. 

The role:

The successful applicant will be an essential part of the Research Computing team, by developing new projects and being an enterprise partner to researchers across NBI.

This diverse role encompasses a variety of duties, which include:
• Support and development of Linux based core services, HPC systems and enterprise storage.
• Compilation and installation of software in containerised Linux environments.
• Providing technical support, expert advice and excellent customer service to scientists.
• Contributing to departmental and site-wide IT policy and decision making.

The post-holder is required to have a good technical understanding of High-Performance Computing and ideally other research/scientific computing systems. This role has a broad portfolio, which includes: high performance computing, research data management and storage, sustainable software development, research system administration, system procurement and data centre management. In order to deliver cost effective solutions, it is essential that the post-holder is capable of working closely with the appropriate business owners and technical community across NBI.

The ideal candidate:

Candidates should possess a Bachelor Honours degree in a relevant subject, or hold an HND/BCS and equivalent experience.

Good systems engineering knowledge in one or more operating system is essential, as is programming ability in shell and perl or python. Candidates should possess experience of managing Linux/UNIX servers and HPC systems and excellent communication skills. Experience with scientific software is an advantage.

Additional information:

Salary on appointment will be within the range £32,578 to £39,938 per annum depending on qualifications and experience. This is a full-time post on an indefinite basis.

Applicants must submit completed NBI application form or CV plus personal statement to apply.

Applicants must have the right to work in the UK as we do not hold a Sponsorship Licence.

The NBI Partnership is an equal opportunities and disability confident employer. We are committed to attracting, recruiting and retaining the best talent, and welcome all applications.

The closing date for applications will be 5th November 2021.