Post Details
Job Title
Post Number
Closing Date
25 May 2022
Starting Salary
£18,278  Salary will be pro-rata, based on a full time 37 hour week
Hours per week
Expected/Ideal Start Date
13 Jun 2022
Months Duration

Job Description

Main Purpose of the Job

Deliver cleaning services to the Institutes and NBIP areas on the NBI site.

Key Relationships

Responsible to institute representatives for day to day performance and accountable to the Soft Services Team Leader

Main Activities & Responsibilities

Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
Ensure cleaning is carried out to a consistently high standard and meets Service Level Agreements
Empty waste bins or similar receptacles, transporting waste material to designated collection points
Replenish consumable items (soap, toilet rolls, paper towels) as required
Perform and document routine inspection and maintenance activities
Carry out heavy cleaning tasks and special projects
Use chemical agents as directed by the Supervisor in the discharge of cleaning operations or maintenance procedures, after receiving proper instructions and training
Notify management of occurring deficiencies or needs for repairs
Follow all health and safety regulations
As agreed with the line manager, any other duties commensurate with the nature of the post.

Person Profile

Education & Qualifications

Educated to GCSE level or equivalent including Maths & English
A recognised H&S certificate

Specialist Knowledge & Skills

Competency in health and safety matters, regulations as they relate to the provision of cleaning services
Good working knowledge of the materials used in the cleaning process, particularly in relation to safe use and storage of cleaning materials
Good understanding of the equipment used in the cleaning process
Knowledge of COSHH & an ability to use cleaning equipment

Relevant Experience

Previous experience of delivering cleaning services

Interpersonal & Communication Skills

Ability to communicate and understand both written & verbal information
Excellent interpersonal and customer service skills
Excellent time management
Ability to work on own initiative and to work effectively as part of a team, requiring flexibility, versatility and adaptability
Ability to prioritise to meet the demands of the role
Ability to quickly learn new skills and demonstrate these to colleagues

Additional Requirements

Applicants must have the right to work in the UK as we do not hold a Sponsorship Licence
Attention to detail
Promotes equality and values diversity
Willingness to embrace the expected values and behaviours of all staff at the Partnership
Able to handle heavy cleaning equipment and machinery (reasonable adjustments will be considered for applicants with a disability)
Must be able to work flexibly and work overtime to ensure cover when required
Promotes and strives for continuous improvement

Who We Are

NBI Partnership

The NBI Partnership provides non-scientific services to the John Innes Centre (JIC), Quadram Institute Bioscience (QIB), Earlham Institute (EI) and The Sainsbury Laboratory (TSL). All of these organisations carry out scientific research funded by the UK Government, European Union, Charitable and Industrial Sponsors. The Partnership employs around 140 staff to cater for the needs of approximately 1100 Research Staff, Students and Visiting Scientists who are all located in close proximity on the Norwich Research Park.

The John Innes Centre, Quadram Institute Bioscience, the Earlham Institute and The Sainsbury Laboratory are registered charities (No’s 223852, 1058499, 1136213 and 106550) and are Equal Opportunity Employers.

For more information about working at NBI Partnership, please click here.



Group Details

All buildings and areas occupied by NBI on the NRP site

Living in Norfolk



he Norwich BioScience Institutes Partnership (NBIP) has an exciting opportunity for two Cleaners (0.54 FTE) to join their busy Facilities department.


The Norwich Bioscience Institutes are a cluster of internationally renowned research organisations, working to tackle major challenges of the 21st Century – the sustainability of our environment, our food supplies and healthy ageing. 

The NBI Partnership provides high quality, non-scientific support services for the diverse community of staff, students and visiting workers at the Institutes (the Earlham Institute, John Innes Centre, The Sainsbury Laboratory and Quadram Institute Bioscience) and for the NBI Partnership.

Based on the Norwich Research Park amongst 230 hectares of parkland, you will be joining a committed, professional and welcoming team.  In addition, you will enjoy a competitive salary and annual leave, our defined contribution pension scheme, excellent recreational facilities and a range of other employee benefits.

The Facilities Department provides unique Facilities Management Services to the John Innes Institute, the Sainsbury Laboratories and the Earlham Institute. Our prime objective is to deliver safe, high quality scientific environments, which support scientists involved with market leading, world class research, and our Cleaning Team is a key part of providing this environment.

The role:

To undertake general cleaning duties quickly, efficiently and in a safe manner, within a variety of assigned areas ranging from offices, conference facilities and laboratories in accordance with the various service level agreements of the various clients served.

The ideal candidate:

The ideal candidate for this role will have previous relevant work experience as a Cleaner or Housekeeper. Competency in health and safety matters as they relate to the provision of cleaning services is essential, as are excellent interpersonal and customer service skills. Excellent time management skills are essential, as is the ability to work on own initiative and the ability to prioritise to meet the demands of the role.

Our Cleaners typically start at 5am or 6am Monday to Friday, so the ability to start at that time is an essential requirement to this post. Some flexibility around those hours, i.e. extending working hours on occasion will also be required.

Due to the demands of the role, it is essential for the ideal candidate to be able to handle potentially heavy or awkward cleaning equipment and machinery, and stand/walk for long periods of time (reasonable adjustments will be considered for applicants with a disability).

Additional information:

Salary on appointment will be £9,880 (£18,278 FTE).  There are 2 permanent, part-time posts of 20 hours per week, with core hours of either 5am - 9am or 6am - 10am Monday to Friday. 

Applicants must have the right to work in the UK as we do not hold a Sponsorship Licence.

The NBI Partnership is an equal opportunities and disability confident employer. We are committed to attracting, recruiting and retaining the best talent, and welcome all applications.

The closing date for applications will be 25th May 2022.