Main Purpose of the Job

An exciting opportunity for a highly motivated Business Systems Coordinator to join their busy Health and Safety, Environment and Quality Assurance team.

The main purpose of the job is to co-ordinate the various aspects of the Institutes and Partnership H&S management systems including overseeing accident, incident and near miss documentation; conduct when required, minor accident, incident and near miss investigations; support the head of HSEQ and the rest of the HSEQ team in delivering an outstanding service. The post holder will also be expected to support the upkeep of the Environmental, Health, and Safety (EHS) management and Computer Aided Facility Management (CAFM) platform systems, planning of audits and inspection as well as providing general H&S training to staff.

The post holder will be supporting the development, the implementation and management of HSEQ programs and policies for the Institutes and Partnership teams. The post holder will also help coordinating a joined-up approach between Next Generation Infrastructure project and HSEQ teams.

Key Relationships

The position will report to the Head of HSEQ. The post holder will work closely with the other HSEQ members, EI, JIC, TSL and QIB lab managers, NGI and NBIP facilities team to contribute to the delivery of an outstanding H&S support on site.

Main Activities & Responsibilities

Percentage

Collate and analyse data and statistics, generating management information reports, identifying trends and potential issues for a range of measures, including:
•Health surveillance data
•Accident and incident data
•Audit and inspection data
•Fire safety data
•First aid data

Provide the Head of HSEQ with good quality H&S performance data that can be shared with senior management.

25

Support HSEQ team and Facilities with the upkeep of the Environmental, Health, and Safety (EHS) and Computer Aided Facility Management (CAFM) platform systems. Coordinate support from the HSEQ and Facilities team on H&S matters

20

Oversee accident, incident and near miss documentation, report RIDDOR to the Health and Safety Executive on behalf of the head of HSEQ and conduct when required, minor accident, incident and near miss investigations, maintain health and safety records including fire safety training. Monitor the progress of actions raised by the HSEQ Team.

10

Provide general administrative support; monitor email inboxes, answer general queries, and assign actions to team members and monitor timely completion; arrange quarterly EI, JIC and TSL Biological and H&S committee meetings and produce high quality minutes to senior management teams; Interact with Occupational Health contractor regarding various aspects of health surveillance to workers.

10

Plan and assist with conducting internal audits and inspections; ensure compliance with health and safety legislation and procedures in the workplace.

10

Assist with the coordination of first aid support and ensure it is consistent across site.

10

Emergency Response: Coordinate and maintain emergency response plans and procedures. Organise test scenarios to ensure emergency preparedness.

5

Assist with developing health and safety policies, risk assessments, safety procedures and training programs. This includes arranging H&S training courses delivered and updating workers training records. The post holder will also be expected to deliver regular general H&S training or toolbox talk to workers.

5

Provide cover and support to HSEQ team members when they are away especially regarding engineering and construction queries.

5

As agreed with the line manager, any other duties commensurate with the nature of the post.

Education & Qualifications

Requirement

Importance

3 A levels grades A-C or equivalent.

Essential

5 GCSEs including English and Maths at grades A-C/ 5-9 or above, or equivalent.

Essential

HND business studies or equivalent.

Essential

Train the trainer qualification.

Essential

Internal auditor qualification.

Essential

Specialist Knowledge & Skills

Requirement

Importance

Experience and knowledge in managing Environmental, Health, and Safety (EHS) management and Computer Aided Facility Management (CAFM) platform systems or reporting tools.

Essential

IOSH managing safety or above (or equivalent).

Essential

Knowledge/use of root cause analysis tools, RCA, MSA and lean techniques would be an advantage.

Desirable

NEBOSH construction safety or equivalent.

Desirable

Relevant Experience

Requirement

Importance

Experience of taking comprehensive, concise and accurate minutes and sending a high-quality draft to the Head of HSEQ for approval.

Essential

Experience in collating and analysing H&S data and statistics and generating management information reports.

Essential

Excellent advanced IT skills in Microsoft Word, Excel and PowerPoint (knowledge of Power BI would be an advantage) to produce accurate and professionally formatted documents and data.

Essential

Knowledge and experience with quality management systems (ISO 9001, 14001, 45001)

Essential

Experience in collecting and delivering regular general H&S training to site workers.

Essential

Good knowledge of H&S Good understanding of the Health and Safety at Work Act 1974.

Essential

Experience in conducting workplace inspections and checks.

Essential

Previous experience working in a similar role

Essential

Experience of noise risk assessment production and report.

Desirable

Experience of writing risk assessments, method statements and work instructions.

Desirable

Interpersonal & Communication Skills

Requirement

Importance

Good communication skills, both written and verbal.

Essential

Ability to communicate effectively at all levels of an organisation.

Essential

Good interpersonal skills, with the ability to work well as part of a team.

Essential

Proactive Attitude: A willingness to learn, adapt, and take on additional tasks when needed.

Essential

Time Management: Capable of prioritising tasks and managing workload effectively.

Essential

Ability to work independently or pro-actively.

Essential

Additional Requirements

Requirement

Importance

Attention to detail

Essential

Promotes equality and values diversity

Essential

Willingness to embrace the expected values and behaviours of all staff at the Partnership, ensuring it is a great place to work.

Essential

Able to present a positive image of self and the Partnership, promoting both the international reputation and public engagement aims of the Partnership.

Essential

Able to handle sensitive and confidential information professionally including maintaining information secured where relevant.

Essential

Willingness to work outside standard working hours when required.

Essential

Promote continuous improvement in HSE practices and performance through regular review and updating of policies and procedures.

Essential

Full clean UK driving licence.

Essential

NBI Partnership

The NBI Partnership provides non-scientific services to the John Innes Centre (JIC), Quadram Institute Bioscience (QIB), Earlham Institute (EI) and The Sainsbury Laboratory (TSL). All of these organisations carry out scientific research funded by the UK Government, European Union, Charitable and Industrial Sponsors. The Partnership employs around 140 staff to cater for the needs of approximately 1100 Research Staff, Students and Visiting Scientists who are all located in close proximity on the Norwich Research Park.

The John Innes Centre, Quadram Institute Bioscience, the Earlham Institute and The Sainsbury Laboratory are registered charities (No’s 223852, 1058499, 1136213 and 106550) and are Equal Opportunity Employers.

For more information about working at NBI Partnership, please click here.

Department

HS & QA

Group Details

The Health, Safety, Environment and Quality Assurance (HSEQA) team provides support to the John Innes Centre, Earlham Institute, The Sainsbury Laboratory and the Quadram Institute. HSEQA also provides support to the NBI Partnership, comprised of several support departments: Computing & Information Services, Research Computing, Facilities, HSEQA, Finance and Purchasing, Human Resources, Library and Information Services and Research Grants and Contracts.

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HSEQ Business Systems Coordinator

The Norwich Bioscience Institutes Partnership (NBIP) has an exciting opportunity for a highly motivated Business Systems Coordinator to join their busy Health and Safety, Environment and Quality Assurance team.

Background:

The Norwich Bioscience Institutes are a cluster of internationally renowned research organisations, working to tackle major challenges of the 21st Century – the sustainability of our environment, our food supplies and healthy ageing. 

The NBI Partnership provides high quality, non-scientific support services for the diverse community of staff, students and visiting workers at the Institutes (the Earlham Institute, John Innes Centre, The Sainsbury Laboratory and Quadram Institute Bioscience) and for the NBI Partnership.

Based on the Norwich Research Park amongst 230 hectares of parkland, you will be joining a committed, professional and welcoming team.  In addition, you will enjoy a competitive salary and annual leave, our defined contribution pension scheme, excellent recreational facilities and a range of other employee benefits.

The Health, Safety, Environment and Quality Assurance (HSEQA) team provides support to the John Innes Centre, Earlham Institute, The Sainsbury Laboratory and the Quadram Institute. HSEQA also provides support to the NBI Partnership, comprised of several support departments: Computing & Information Services, Research Computing, Facilities, HSEQA, Finance and Purchasing, Human Resources, Library and Information Services and Research Grants and Contracts.

The role:

The Norwich Bioscience Institutes Partnership (NBIP) has an exciting opportunity for a HSEQ Business systems coordinator to join their busy team. HSEQ team supports the John Innes Centre, Earlham Institute, Quadram Institute, The Sainsbury Laboratory and the Partnership teams.

We are looking for a highly motivated person to co-ordinate the various aspects of the Institutes and Partnership H&S management systems including overseeing accident, incident and near miss documentation; conduct when required, minor accident, incident and near miss investigations; support the head of HSEQ and the rest of the HSEQ team in delivering an outstanding service. This post holder will also be expected to support the upkeep of the Environmental, Health, and Safety (EHS) management and Computer Aided Facility Management (CAFM) platform systems, planning of audits and inspection as well as providing general H&S training to staff.

The post holder will be supporting the development, the implementation and management of HSEQ programs and policies for the Institutes and Partnership teams. The post holder will also help coordinating a joined-up approach between Next Generation Infrastructure project and HSEQ teams.

The successful candidate must be self-motivated, enjoy working in a team and be a role model. They will promote and encourage a healthy and safe working environment, in line with legislation and best practice. This role requires both formal and informal leadership and influencing skills.

The ideal candidate:

The ideal candidate must have 3 A levels grades A-C or equivalent, 5 GCSEs including English and Maths at grades A-C/ 5-9 or above or equivalent. An HND business studies or equivalent would be an advantage. The ideal candidate must have provided similar support for a business, research institute or university.

They must have experience in managing Environmental, Health, and Safety (EHS) management and Computer Aided Facility Management (CAFM) platform systems or reporting tools and knowledge/use of root cause analysis tools, RCA, MSA and lean techniques would be an advantage.

They must be enthusiastic, able to multitask and to problem solve efficiently and effectively. They will be organised and have a very good attention to detail, as well as strong communication skills.

The successful candidate must be self-motivated with the ability to work well on their own or in a team by promoting and encouraging a healthy and safe working environment in line with legislation and best practice.

Additional information:

Salary on appointment will be within the range £36,000 to £44,500 per annum depending on qualifications and experience. This is a full-time post offered on an indefinite basis.

Interviews will be held on 22 May 2025.

Please note, this post does not meet UKVI requirements to provide visa sponsorship.

The NBI Partnership is an equal opportunities and disability confident employer. We are committed to attracting, recruiting and retaining the best talent, and welcome all applications.

The closing date for applications will be 8 May 2025