Main Purpose of the Job

We are seeking to appoint a motivated and highly organised administrator who will play a key role in co-ordinating training for staff and students across the NBI.

The Training Administrator will co-ordinate, schedule and administer training and development activities, develop the annual training programme, liaise with and arrange training providers, and coordinate and manage training events for the John Innes Centre, The Sainsbury Laboratory, Quadram Institute Bioscience, Earlham Institute and NBI Partnership. They will also assist the wider HR Team with training and development initiatives.

Key Relationships

Internal: Managers, Staff, PhD Students, the Graduate Schools Office and the HR team.

External: Training Providers, UEA and other Research Institutes.

Main Activities & Responsibilities

Maintain appropriate records on training spend and training activity.
• Maintain and develop the NBI training systems to record both training and development activities undertaken by individuals, their training needs while ensuring statutory training requirements are met.
• Manage the NBI appraisal recording process and log all training requests resulting from the performance management process.
• Monitor and action 'ad-hoc' training requests.
• Record and monitor all NBI training spend and provide regular reports.
• Consider the costs of planned programmes, ensure value for money and keep within budget ensuring appropriate approval is obtained.

Take responsibility for issuing and improving Training Management Information (MI).
• Prepare Management Information (MI) on training activity (including annual returns, Strategic HR Committees) as required.
• Issue monthly/quarterly MI to Institute Committees and Management.
• Work with computing to identify system improvements leading reducing administration and improving efficiency.

Organise training events and manage the NBI Training Centre.
• Manage the administration of internal and external training events.
• Manage and monitor bookings for the Training Centre and its general running including the setting up of courses and IT equipment.
• Ensure the training information on the intranet is easily accessible and regularly reviewed.

Provision of advice on training and development.
• Identify training needs and develop training plans through appraisal reports and regular consultation with relevant managers together with the Training Manager.
• Manage queries from staff and students providing advice where necessary.

Monitor and measure the effectiveness and quality of training activities.
• Collect and collate feedback/evaluations from all training activities, making recommendations for areas of improvement where appropriate.
• Produce KPI reports.

Monitoring of students training requirements to ensure needs are met.
• Help to monitor student progression through the Postgraduate Training programme.
• Participate in the induction for new students each year and make them aware of the support available to them.
• Support student with queries about their training pathways.

General
• Support the delivery of the annual appraisal process, including responding to enquiries and maintaining on-line guidance, support materials and effective liaison with stakeholders across the Institutes / Partnership.
• Source and identify training suppliers ensuring value for money and compliance with agreed procurement practices.
• Contribute to project work when required and work with the team to deliver HR & Training strategy.
• Assist with general office administration.

As agreed with the line manager, any other duties commensurate with the nature of the post 

Education & Qualifications

Requirement

Importance

Good standard of education with a minimum of 5 GCSE qualifications (or equivalent)

Essential

Further education

Desirable

CIPD / Training Qualification

Desirable

Specialist Knowledge & Skills

Requirement

Importance

Excellent reporting skills

Essential

Proficient with standard MS Office applications as well as HR and training databases

Essential

Understanding of (scientific) training methods and types

Desirable

Experience of using technology to support training delivery, e.g. on-line, hybrid and audio visual equipment

Desirable

Relevant Experience

Requirement

Importance

Significant experience of working in a similar administrative role, supporting multiple customers

Essential

Experience working with external training providers

Desirable

Experience working as part of a HR/Training/Development Team

Desirable

Successful organisation of high frequency events

Desirable

Interpersonal & Communication Skills

Requirement

Importance

Ability to build good working relationships with colleagues and customers

Essential

Excellent time management and organisational skills

Essential

A strong team player but capable also of acting on own initiative and offering new ideas

Essential

Excellent customer service skills

Essential

Excellent written and verbal communication skills

Essential

Good analytical skills

Essential

Proactive, flexible and resilient approach

Essential

Additional Requirements

Requirement

Importance

Attention to detail

Essential

Willingness to embrace the expected values and behaviours of all staff at the NBI, ensuring it is a great place to work

Essential

Ability to maintain confidentiality and security of information where appropriate

Essential

Able to present a positive image of self and the Partnership

Essential

Promotes equality and values diversity

Essential

Willingness to work outside standard working hours when required

Essential

NBI Partnership

The NBI Partnership provides non-scientific services to the John Innes Centre (JIC), Quadram Institute Bioscience (QIB), Earlham Institute (EI) and The Sainsbury Laboratory (TSL). All of these organisations carry out scientific research funded by the UK Government, European Union, Charitable and Industrial Sponsors. The Partnership employs around 140 staff to cater for the needs of approximately 1100 Research Staff, Students and Visiting Scientists who are all located in close proximity on the Norwich Research Park.

The John Innes Centre, Quadram Institute Bioscience, the Earlham Institute and The Sainsbury Laboratory are registered charities (No’s 223852, 1058499, 1136213 and 106550) and are Equal Opportunity Employers.

For more information about working at NBI Partnership, please click here.

Department

Human Resources

Group Details

The NBI Partnership provides high quality, non-scientific support services for the diverse community of staff, students and visiting workers at the Earlham Institute, John Innes Centre, The Sainsbury Laboratory and Quadram Institute Bioscience and for the NBI Partnership.

The Human Resources team provides support and guidance to managers and staff throughout the institutes and covers the full employment lifecycle.  In terms of training and development we work pro-actively with a wide range of colleagues to ensure that our people’s skills and potential are realised. 
 

Living in Norfolk

• Visit Norfolk
• Schools in Norfolk
• Childcare in Norfolk

Training Administrator

The Norwich Bioscience Institutes Partnership (NBIP) has an opportunity for a Training Administrator to join their busy Human Resources department.

Background:

The Norwich Bioscience Institutes are a cluster of internationally renowned research organisations, working to tackle major challenges of the 21st Century – the sustainability of our environment, our food supplies and healthy ageing. 

The NBI Partnership provides high quality, non-scientific support services for the diverse community of staff, students and visiting workers at the Institutes (the Earlham Institute, John Innes Centre, The Sainsbury Laboratory and Quadram Institute Bioscience) and for the NBI Partnership.

Based on the Norwich Research Park amongst 230 hectares of parkland, you will be joining a committed, professional and welcoming team.  In addition, you will enjoy a competitive salary and annual leave, our defined contribution pension scheme, excellent recreational facilities and a range of other employee benefits.

The Human Resources team provides support and guidance to managers and staff throughout the institutes and covers the full employment lifecycle. In terms of training and development we work pro-actively with a wide range of colleagues to ensure that our people’s skills and potential are realised. 

The role:

We are seeking to appoint a motivated and highly organised administrator who will play a key role in co-ordinating training for a wide range of people from aspiring undergraduates, PhD students to postdoctoral scientists and experienced staff across the scientific institutes based in Norwich. This is a busy and varied role which will involve organising and co-ordinating training activity from an already well established and innovative training and development programme. The post holder will be required to liaise with staff across NBI as well as external training providers.

The ideal candidate:

The successful applicant will be a strong administrator and team player, with excellent interpersonal skills that will enable them to build successful working relationships. Previous experience working in an HR/Training Team and working with external training providers is essential.

Additional information:

Salary on appointment will be within the range £28,890 to £32,100 per annum depending on qualifications and experience. This is a full-time permanent position.

Please note, this post does not meet UKVI requirements to provide visa sponsorship.

The NBI Partnership is an equal opportunities and disability confident employer. We are committed to attracting, recruiting and retaining the best talent, and welcome all applications.

The closing date for applications will be 24 August 2025.

We reserve the right to close the advert prior to the closing date stated should we receive a high volume of applications. It is therefore advisable that you submit your application as early as possible to avoid disappointment.